1. Appointment Scheduling:
   – Customers are encouraged to schedule appointments in advance to secure their preferred date and time.
   – Same-day appointments are subject to availability.

2. Arrival Time:
   – We recommend arriving at least 15 minutes before your scheduled appointment to allow time for check-in and preparation.
   – Late arrivals may result in a shortened service to avoid inconvenience for other clients.

3. Cancellation Policy:
   – We understand that unforeseen circumstances may arise. We kindly ask for a minimum of 24 hours’ notice for appointment cancellations or rescheduling.
   – Failure to provide sufficient notice may result in a cancellation fee.

4. Attire and Personal Belongings:
   – Please wear comfortable clothing to your appointment and remove any jewelry or accessories before your treatment.
   – We recommend storing personal belongings in designated areas to ensure a clutter-free environment.

5. Respectful Conduct:
   – We strive to maintain a peaceful and respectful atmosphere for all customers and staff members.
   – Any form of harassment, discrimination, or disruptive behavior will not be tolerated and may result in immediate termination of services.

6. Health and Safety:
   – Please inform your service provider of any health conditions, allergies, or sensitivities before your treatment.
   – Our staff is committed to upholding strict hygiene and sanitation practices to ensure a safe and clean environment for all customers.

7. Feedback and Suggestions:
   – We value your feedback and encourage you to share your experience with us. Please feel free to provide suggestions for improvement or express any concerns you may have.

8. Payment Policy:
   – Payment is due at the time of service unless otherwise arranged.
   – We accept cash, credit cards, and other forms of electronic payment for your convenience.


9. Changes to the company policy:
– We reserve the right to update or change this Company Policy at any time. Any changes will be posted on our website.


By adhering to these consumer guidelines, we aim to maintain a high standard of service and create a positive experience for all our customers at Skin Body Lounge Spa. Thank you for choosing us for your wellness needs. If you have any questions or require further clarification on our policies, please do not hesitate to contact us.

Yours Truly,
– Skin Body Lounge Spa Team.